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 Lisa S. (administration)Lisa's responsibilities include those challenging areas or administration that keep our doors open. The nature of Lisa's position and the internet allow her to work in part from her home. Occasionally she can be seen in reception or answering phones though this is not her noted area of expertise. Needless to say, without Lisa there would be no Valley Veterinary Services.  Susan D. (Office Manager) Sue is the glue that holds our team together. She oversees all tasks that keep our hospital humming along like a well-oiled machine. Besides these weighty duties, she is actively involved in nearly all aspects of patient care including performance of diagnostic testing including radiology and assisting with ultrasound examination, surgical preparation, monitoring and surgical assisting. Her keen interest in and love of horses makes her an invaluable assistant during farm-calls. She is often the one who will field your initial phone questions if you happen to make an inquiry regarding a horse issue. She will also help you if you need to arrange for a payment plan or would like a better understanding of medical insurance for your pet. When not at work, Susan spends her time with her handsome Arabian horse "Raffi".
 Melissa S. (Veterinary Technician Team Manager)Mel heads up our patient care team. Aside from assisting with all of the technical procedures involved in the diagnosis and treatment of medical and surgical problems with your companion animals, Mel leads our team of superb Animal Health Techs who collectively provide all of the hands on care for your companion during their stay with us. In addition to these important roles, Mel is also our resident canine training/behaviour resource having recently attended training with the world famous veterinarian/animal behaviourist Dr. Ian Dunbar. Mel is pursuing attaining her Animal Health Technologist designation from Thompson Rivers University while working full-time with us. Most people pursuing this designation study as fulltime students so Mel's pursuit of her education is a monumental undertaking that she excels at. When not at work, Mel spends time with her son and has a keen interest in Dog Agility Trials.  Su W. (receptionist)Su is the gate-keeper to the inner workings of Valley Veterinary Services. She is the soothing voice on the phone when you have an urgent call or question, and the first and last person you will see when you are visiting us. Su has a wealth of experience in the veterinary world and brings with her an abundance of knowledge, in particular regarding pet nutrition and Medi-Cal Diets. Su emigrated to Canada in 2007 with her husband and her melange of creatures. Su is not a bonafide "cat lady" but she does like her furry feline friends. She is also partial to Donkeys. When not at work, Su enjoys the stage, singing and driving cars that look like cows.
When not at her post here at Valley Veterinary Services, Esther spends time with her husband Josh.
When not at work, Natalie enjoys spending time with her husband Phil, and riding her awesome Thoroughbred horse "Snoopy".
Following a maternity-leave hiatus, Angela has returned to us. She was sorely missed and we much appreciate having her back.
While not at work, Angela enjoys spending time with her husband Grant and her daughter Genevieve.
 "Nala" (bite-imus maximus)Nala came to us some years ago following abandonment by her owner. Following surgery and some rehabilitation, she spent a few years in a couple of different foster homes before coming back to live permanently at our hospital. Nala is unique. She used to adorn the top of our computer monitor in reception prior to the upgrade to flat panel monitors. This did nothing to improve her sometime "hair trigger" personality. She chooses her friends as she will and she has been known to chew lightly on the fingers of those whom "have not been invited" to pet her. She is a big fan of dog food and will mine her way into any bag of food that has been left unattended. She has an particular affinity for turkey sandwiches left unattended by careless staff people and has recently learned an appreciation for lunch-hour, tv soaps that are featured on the staff lounge television. Nala is an intrepid survivor of life and circumstance. She was diagnosed with thyroid cancer in 2007 and underwent surgery in 2008 for this and was cancer free till 2010 when the cancer returned. She continues to enjoy life and to do remarkably well on medication. Her "mellowing" in her old age has been much appreciated by the countless that she has chosen not to bite over the last year or so.
August 8, 2011: RIP Nala. Our dear friend and intrepid reception kitty passed away today due to complications arising from her long battle with thyroid cancer. She will definitely be missed by us and by many of you.
 Kathy K. (receptionist)After many years of faithful service, Kathy has settled comfortably into retired life. Our clients will most certainly miss her and we wish her many years of "doggy" bliss...... |
Esther F (Registered Animal Health Technologist)
Natalie G. (Registered Animal Health Technologist)