Processing ....
 Lisa S. (administration)Lisa's responsibilities include those challenging areas or administration that keep our doors open. The nature of Lisa's position and the internet allow her to work in part from her home. Occasionally she can be seen in reception or answering phones.  Susan D. (Office Manager) Sue is the glue that holds our team together. She oversees all tasks that keep our hospital humming along like a well-oiled machine. Besides these weighty duties, she is actively involved in nearly all aspects of patient care including performance of diagnostic testing including radiology and assisting with ultrasound examination, surgical preparation, monitoring and surgical assisting. Her keen interest in and love of horses makes her an invaluable assistant during farm-calls. She is often the one who will field your initial phone questions if you happen to make an inquiry regarding a horse issue. She will also help you if you need to arrange for a payment plan or would like a better understanding of medical insurance for your pet.  Melissa S. (veterinary assistant)Many of our long-time clients will remember Mel in her previous role as our main veterinary assistant. After a brief hiatus Mel is back from her maternity-leave. For a period of time, Mel was serving as our main receptionist but is back in her previous role with us. Aside from assisting with all of the technical procedures involved in the diagnosis and treatment of problems with your companion animals, Mel is our resident canine training/behaviour resource having recently attended training with the world famous veterinarian/animal behaviourist Dr. Ian Dunbar. Mel is pursuing attaining her Animal Health Technologist designation from Thompson Rivers University. When not at work, Mel spends time with her son and has a keen interest in Dog Agility Trials.  Angela P. (veterinary assistant) Angela is the newest member of our close-knit team. Angela is involved primarily in direct patient care roles assisting our doctors. She is often the one that will contact you following a procedure to ensure that you are aware of how your companion is progressing in their treatment and recovery. She is also the one that provides much of the hands-on care for your companion following recovery from anesthesia or during a stay with us during an illness.  Natasha C. (Receptionist) Tasha is one of our invaluable mult-talented staff. She has served in the past as a veterinary assistant in direct patient care roles and brings the abundance of knowledge aquired in this former role to her role in reception. Receptionists are not only the warm, helpful and welcoming voices that you hear when you call us for help, they are the gate-keepers of a wealth of information and services that we offer our clientele. Tasha not only helps to ensure that you will get an appointment when you need one, she will get you checked in quickly when you come and ensure that we are respectful of your time during your stay at our office. She will be able to field your questions and have your concerns quickly and effectively addressed. Tasha enjoys challenges and is multi-talented which is aptly demonstrated in her professional roles with us, as a student in her private life and while spending time rock climbing.  Olivia S. (kennel assistant)Olivia is one of our enthusiastic kennel staff. She helps to ensure that the kennel that houses your pet during the hospital stay is clean, dry and confortable. While the tasks that Olivia is responsible for are not glamorous, they ensure that our hospital is always exceptionally clean, tidy and rarely smells like a hospital. Olivia takes great pride in performing her tasks well and is always up to taking on new ones.  Rachel S. (kennel assistant)Rachel is our "girl-friday". She likes her workspace best when there is lots of things going on and is never short on questions. She helps out where ever she happens to be needed, even if it is considered "gross".  "Nala" (bite-imus maximus)Nala came to us some years ago following abandonment by her owner. Following surgery and some rehabilitation, she spent a few years in a couple of different foster homes before coming back to live permanently at our hospital. Nala is unique. She used to adorn the top of our computer monitor in reception prior to the upgrade to flat panel monitors. This did nothing to improve her sometime "hair trigger" personality. She chooses her friends as she will and she has been known to chew lightly on the fingers of those whom "have not been invited" to pet her. She is a big fan of dog food and will mine her way into any bag of food that has been left unattended. She has an particular affinity for turkey sandwiches left unattended by careless staff people and has recently learned an appreciation for lunch-hour, tv soaps that are featured on the staff lounge television.  Kathy K. (receptionist)After many years of faithful service, Kathy has settled comfortably into retired life. Our clients will most certainly miss her and we wish her many years of "doggy" bliss...... |
