Cindy Arnold

Practice Manager

Cindy joined Valley Veterinary Services in October of 2020 as a maternity leave Manager and quickly realized her love for the Veterinary Industry. What a wonderful way to combine her love of animals and her extensive years of practice management! Cindy’s 20+ years experience in the optical industry and her skills as a Practice Coach and Clinic Manager make her an excellent asset to the team. Her compassion, ambition, and enthusiasm are key ingredients for supporting the team and welcoming clients - both new and established.

As a lifetime Chilliwack resident, you will find her on the local trails with her pup Sadie, taking the time to chat with everyone she meets. Be sure to say ‘Hi’ if you see her!

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What's the Role of an RVT?

An RVT's (registered veterinary technician's) day does include belly rubs … but it’s also a lot more. RVTs are educated and trained professionals who practice animal health care alongside veterinarians. By performing diagnostic procedures, administering treatments and monitoring patients, the RVT allows the veterinarian to provide a higher level of care to all of our patients. The role of an RVT is often overlooked due to many of their tasks occurring “ behind the scenes.” RVTs are an integral part of a veterinary hospital. They are responsible for anesthesia during surgeries, taking and processing radiographs (x-rays), and preparing and administering medication and other treatments to hospitalized patients. But it doesn’t stop there! They’re also the voice on the phone giving you updates on how the procedure went, giving home care instructions and ensuring your pet has a restful recuperation time following their procedure at home. Our RVTs play a pivotal role at Valley Veterinary Services and are vital in our promise to provide quality pet care to all of our patients

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Last updated: July 13, 2021

Dear Clients,

Our first and foremost priority remains the health and safety of our clients and staff, while maintaining our high standard of quality veterinary patient care. We have all experienced the unpredictability of this pandemic and feel strongly that adopting a cautious strategy is in the best interest of keeping everyone as safe as possible.

Our plan going forward will be to start slowly.

1. The following changes are effective as of Thursday, July 15, 2021:

We are welcoming clients into the clinic for medication and food pick ups. We will limit the number of clients in the clinic at one time and ask all of our valued clients to continue to wear a mask.
Our appointments, at this time, will still operate with a closed door policy. When you arrive, please remain in your vehicle and use your cell phone to call us at 604.858.6560. A staff member will meet you outside and get a brief history and then will bring your pet into the hospital for an examination. The Veterinarian will call you to discuss our recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you’re unsure whether your pet needs medical attention, please call us to discuss your situation.

3. We are still OPEN with the following hours:
Monday to Friday: 8:00 am – 5:00 pm
Saturday: 9:00 am – 2:00 pm
Sunday: Closed

4. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the “Online Consultation” link.

We will continue to keep you advised of each step of our process as we move forward to a tentative full reopening in a few short weeks. We are so excited to start this reopening plan and can't wait to welcome ALL of you back into the clinic.

– Your dedicated team at Valley Veterinary Services